Dispute Resolution Policy

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Eden Coworking is committed to resolving any concerns or disputes fairly and promptly.

1. CONTACT US FIRST
   - If you have a concern regarding a booking, payment, or service, please contact our customer service team using the contact information provided during booking.
   - We will acknowledge your concern within 2 business days and work toward a resolution.

2. GOOD-FAITH RESOLUTION
   - Both parties agree to attempt to resolve disputes informally and in good faith before pursuing further action.

3. CHARGEBACKS
   - Before initiating a chargeback with your bank or payment provider, we encourage you to contact us directly so we can address the issue. Many disputes can be resolved quickly without a chargeback.

4. GOVERNING LAW
   - These terms and any disputes arising from them are governed by the laws of the Republic of the Philippines.
   - Any legal action shall be brought in the appropriate courts within the jurisdiction where Eden Coworking is registered.

5. CONTINUING OBLIGATIONS
   - Even during a dispute, both parties remain bound by the obligations under these policies until the matter is resolved.​​